Privacy Policy - Nano Compost

At Robofurn Systems Private Limited, an Agri-tech startup, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products (of Vindhyavashni Panchgavya like Nano Compost (both Solid & Liquid) and other organically farmed food products and solutions) or interact with us in any way. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We collect information from you in several ways, including:

  • Information You Provide Directly: This includes information you provide when you create an account, place an order, subscribe to our newsletter, participate in surveys or contests, contact us through our website, or interact with our customer support team. This information may include your name, email address, phone number, mailing address, billing address, payment information (credit card details are processed securely by our payment gateway provider and are not stored on our servers), and any other information you choose to provide.
  • Information Collected Automatically: When you visit our website, we automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies, web beacons, and similar technologies to collect this information.
  • Information from Third Parties: We may receive information about you from third-party sources, such as payment processors, shipping carriers, marketing partners, and social media platforms (if you choose to connect your social media accounts to our website).

How We Use Your Information

We use your information for the following purposes:

  • To Process Orders and Provide Services: We use your information to process your orders, fulfill your requests, provide customer support, and deliver our products and services to you.
  • To Improve Our Website and Services: We use your information to analyze website traffic, understand user behavior, identify trends, and improve the performance, functionality, and content of our website and services.
  • To Personalize Your Experience: We use your information to personalize your experience on our website, such as recommending products, tailoring content, and displaying targeted advertisements.
  • To Communicate with You: We use your information to communicate with you about your orders, account, promotions, updates, and other relevant information. We may contact you via email, phone, or postal mail. You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.
  • To Detect and Prevent Fraud: We use your information to detect and prevent fraud, spam, and other malicious activities.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, shipping, marketing, data analytics, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • In Connection with a Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using secure server software (SSL) to encrypt sensitive information transmitted between your browser and our servers.
  • Storing your information in secure data centers.
  • Restricting access to your information to authorized personnel only.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

To exercise your rights, please contact us using the contact information provided below.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • To remember your preferences: We use cookies to remember your preferences, such as your language settings and login information.
  • To analyze website traffic: We use cookies to analyze website traffic and understand how users interact with our website.
  • To personalize your experience: We use cookies to personalize your experience on our website, such as recommending products and displaying targeted advertisements.

You can control cookies through your browser settings. You can choose to block all cookies, block only third-party cookies, or delete cookies that have already been stored on your device. However, please note that blocking cookies may affect your ability to use certain features of our website.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to delete the information as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at

sales@nanocompost.online